Privacy Policy

This page informs customers and partners about our policies regarding the collection, use, and disclosure of personal data when using our Services. We utilize the collected personal data to improve the services provided to our customers and partners. We confirm that all information provided by customers and partners on the website is processed and secured with absolute confidentiality.

1. Regulations on Personal Information Collected on vinnet.vn
     * Information You Provide to Us:We collect personal information provided by users of the website, including full name, company information, phone number, and email address.
This information is collected when you register via forms or communicate with any of our departments through the website, phone, email, etc.
     * Cookie: Cookies are small data files sent to your browser by a website and stored on your device. Cookies cannot access or manipulate data on your hard drive. We use cookies and similar tracking technologies to collect and monitor activity on our Services and retain certain information.
You may refuse to share cookies with us. However, if you choose not to accept cookies, you may be unable to use certain parts of our Services, and we will not be able to provide you with personalized services.

2. Purpose of Collection and Scope of Use
     We use the collected information to improve and enhance our services and website, and to elevate your user experience.
     To comply with legal obligations and prevent unlawful activities, we may disclose your personal information to authorized agencies or third parties as required by law.

3.Retention Period
     Your information will be stored from the moment you provide it and maintained until we have fulfilled your request. Your information will be securely stored during this period.

4. Regulations Regarding Children
     We do not provide services to children under 18 years of age.
     We do not intentionally collect personal information from anyone under 18 years old. If you are under 18, please do not provide any personal information to us. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us. If we discover that personal information of children under 18 has been collected, we will promptly delete such information from our servers.

5. Data Collection and Management Entity
     VINNET TECHNOLOGY JOINT STOCK COMPANY
Office: 2nd Floor, No. 91 Trung Kinh, Trung Hoa, Cau Giay, Hanoi
Hotline: 02473029199
Support Email: biz@vinnet.vn
If customers have any questions or need assistance regarding the collection or processing of personal information, please contact us at the above address for support.

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License for Provision of Telecommunications Services Without Network Infrastructure: 216/GP-BKHCN – date of Issue 28/05/2025

ISO/IEC 27001 Certificate: 2020125001672 – date of Issue 10/06/2025

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